Whistleblowing and the NZA Case: Managing Change and Human Resources

Book excerpt: Whistleblowers are necessary to introduce change into a company when wrongdoings are identified. They are the first employees within a company, who witness and show wrongdoings that arise in the everyday dealings of a company. However, they are often ignored by their colleagues, supervisors and the company. Within this research the issues that arise from neglecting the information provided by whistleblowers and ignoring the wrongdoing is illustrated using the case of “de Nederlandse Zorgautoriteit”, henceforth NZA. It will be shown, which the key variables related to whistleblowing are, from the perspective of a potential whistleblower as well as from a company’s perspective. Finally, it is concluded what went wrong in the NZA case and recommendations are provided.