When to Keep Your Mouth Shut

Book excerpt: Why do we have to know when to shut up? People tend to either underuse or overuse silence as a communication tool. Learning the delicate balance of shutting up or speaking up is difficult. Even the most experienced conversationalists struggle with it. You can be too "by the book" in terms of the mechanics of proper understanding, but this practice can easily be disrupted by mood, and then boom! Conflict arises. This short book will cover the basics of why we talk a lot, what can be done about it, and how we can decrease the chances of reaching a boiling point that will cause emotional bursts. You will discover ways to divert emotional spillover and destress yourself so you can control your tongue and mouth. The book is intended to be a quick read for somebody looking for an introduction on when not to speak and remain silent. So, shut up! and let's get to it.