The Wrong Bottom Line

Book excerpt: The undergirding of The Wrong Bottom Line is that people not profit are the key to success regardless of the business or organization. And if the people concerns are addressed, the profit line will improve along with the people. While this is not a new concept and has been talked and written about, a review of the majority of organizations finds little change. The Wrong Bottom Line provides uncomplicated activities that can be done by anyone, and that will make dramatic improvement in the attitude, success and production of the people in any organization. This book covers skills and qualities that actually bring about positive change. Dr. Rummler explains, uses examples and provides exercises that have proven to work regardless of size or location: small groups to organizations of hundreds. Instead of going to expensive workshops and purchasing costly services, spend a few minutes with this book and in doing what is recommended; not only will you save, you will make money. More importantly, you will build a people base that will last.