The Universal Service Desk (USD)
Download or Read eBook The Universal Service Desk (USD) PDF written by Brian Johnson and published by IT Governance Ltd. This book was released on 2020-05-28 with total page 244 pages. Available in PDF, EPUB and Kindle.
| Author | : Brian Johnson |
| Publisher | : IT Governance Ltd |
| Total Pages | : 244 |
| Release | : 2020-05-28 |
| ISBN-10 | : 9781787781504 |
| ISBN-13 | : 178778150X |
| Rating | : 4/5 (04 Downloads) |
Book Synopsis The Universal Service Desk (USD) by : Brian Johnson
Book excerpt: The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.
