The Language of Service Encounters
Download or Read eBook The Language of Service Encounters PDF written by J. César Félix-Brasdefer and published by Cambridge University Press. This book was released on 2015-04-30 with total page 295 pages. Available in PDF, EPUB and Kindle.
Author | : J. César Félix-Brasdefer |
Publisher | : Cambridge University Press |
Total Pages | : 295 |
Release | : 2015-04-30 |
ISBN-10 | : 9781107035829 |
ISBN-13 | : 1107035821 |
Rating | : 4/5 (29 Downloads) |
Book Synopsis The Language of Service Encounters by : J. César Félix-Brasdefer
Book excerpt: A comprehensive account of face-to-face interactions in commercial and non-commercial service encounter settings.