This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and produ

The Practitioner's Guide to Data Quality Improvement offers a comprehensive look at data quality for business and IT, encompassing people, process, and technolo

The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and

When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy

Efforts to improve the quality of healthcare have failed to achieve a meaningful and sustainable improvement. Patients continue to experience fragmented, inconv