The Gift of Culture

Book excerpt: Leaders make profound contributions to the world by creating environments where people thrive so they can be the best that they can be. This can only happen in businesses with a culture of excellence. Over time, the ripple effect of culture-conscious leadership extends beyond the walls of the workplace culture and into the lives, families, and communities of all the employees, customers, and vendors. Despite the measurable returns on culture, however, many leaders don't necessarily know how to create a great culture. Until now. Culture is our business. Following the success of The Culture FixTM, Will Scott offers this fabled version that works through the step-by-step process of Culture FulfillmentTM. In this story, Andy, our business coach and Actuator, goes into troubled Everco and transforms the company's organizational performance, fortunes, and employee happiness. In just months, through a complete renovation, Everco's culture is brought alive, made to thrive, and used to drive performanceTM.