This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service w

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and ser

This book presents the future directions of the digital economy post Covid-19 era. The chapters of this book cover contemporary topics on digital economy and di

This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after th

Few crises in modern history have so completely disrupted every aspect of daily life as has the Covid-19 pandemic. What began as a small medical ripple in Wuhan