The Customer Centricity Ebook Collection (3 Books)
| Author | : Peter Fader |
| Publisher | : University of Pennsylvania Press |
| Total Pages | : 514 |
| Release | : 2024-07-23 |
| ISBN-10 | : 9781613631836 |
| ISBN-13 | : 1613631839 |
| Rating | : 4/5 (36 Downloads) |
Book excerpt: Available for the First Time—Three Books in One! The Customer Centricity Ebook Collection is a must-have for any business leader looking to understand and implement customer-centric strategies. This collection includes three essential books by renowned experts Peter Fader, Bruce Hardie, Michael Ross, and Sarah Toms, all of whom are leaders in the field of customer centricity. The collection includes three books in a single volume:Customer Centricity, by Peter FaderThe Customer Centricity Playbook, by Peter Fader and Sarah TomsThe Customer-Base Audit, by Peter Fader, Bruce Hardie, and Michael Ross The Customer Centricity Ebook Collection offers a comprehensive guide to understanding, implementing, and measuring the impact of customer-centric strategies.
