Technology, Change and the Academic Library

Book excerpt: Massive technological change has been impacting universities and university libraries in recent years. Such change has manifested in technological developments impacting all areas of academic library activity, including systems, services, collections, the physical library environment, marketing, and support for university teaching, learning, research, and administration. Many books and papers have examined these changes from a technical perspective. However, there is little substantive reflection on what technological change means, and how best to get out in front of it, for the academic library. Technology, Change and the Academic Library systematically reflects on technological innovation, the successes, failures and lessons learned, the nature, process and culture of change, and key aspects including impacts on library staff and users, roles and responsibilities, and skills and capabilities. The book takes an international perspective on the massive change currently affecting academic libraries. The title gives an overview and literature review, considers technological innovation and change management, future technologies and future change, and provides information on further reading. Case studies describe the rationale, aims, and objectives for particular technological innovations, and consider methods, outcomes, and recommendations for the future. Finally, the book reflects back on how technological change can best be wrought in academic libraries. - Gives library managers and librarians insight into how best to identify, plan, and implement technological innovation - Provides a wide-ranging overview, literature review, and a series of reflective case studies on technological innovation in libraries - Emphasises current trends, lessons, and critical issues for putting technological innovation into place - Offers an international perspective on technological innovation in the academic library - Uses a critical methodology to reflect on what works, what does not, and how managers can apply lessons from real cases worldwide