Services Marketing: People, Technology, Strategy (Eighth Edition)
Download or Read eBook Services Marketing: People, Technology, Strategy (Eighth Edition) PDF written by Jochen Wirtz and published by World Scientific Publishing Company. This book was released on 2016-03-29 with total page 801 pages. Available in PDF, EPUB and Kindle.
| Author | : Jochen Wirtz |
| Publisher | : World Scientific Publishing Company |
| Total Pages | : 801 |
| Release | : 2016-03-29 |
| ISBN-10 | : 9781944659035 |
| ISBN-13 | : 194465903X |
| Rating | : 4/5 (35 Downloads) |
Book Synopsis Services Marketing: People, Technology, Strategy (Eighth Edition) by : Jochen Wirtz
Book excerpt: Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.
