Real-time Bus Arrival Information Systems

Book excerpt: The synthesis describes the state of the practice in real-time bus arrival informations systems, including both U.S. and international experience. The panel for this project chose to focus on bus systems, rather than all transit modes, and on the following six elements of these systems: bus system characteristics; real-time bus arrival information system characteristics, including information about the underlying technology and dissemination media; system prediction, accuracy, and reliability; system costs; customer and media reactions; and institutional and organizational issues associated with the system.