Practical Software Maintenance

Book excerpt: Overview of software maintenance; Why maintenance is expensive; Evolution of software processes and models; A recommended sofwate maintenance process; Pre-delivery software maintenance activities; Planning, parts I & II: the maintenance concept and the maintenance plan; Planning, part III: resources; Transition; Transition experiences, part I; Transition experiences, part II; Setting up the software maintenance organization; Tools and environment; Software maintenance metrics; Software maintenance metrics experiences; Maintainability; Sofwtare maintenance management; Education and training; Impact of object oriented technology on software maintenance; Software maintenance resources; The future of software maintenance; Glossary; Bibliography; Index.