Practical Insights on Customer Service
Download or Read eBook Practical Insights on Customer Service PDF written by Emmanuel Danstan Chinunda and published by Adonis & Abbey Publishers Ltd. This book was released on 2011-07-20 with total page 134 pages. Available in PDF, EPUB and Kindle.
| Author | : Emmanuel Danstan Chinunda |
| Publisher | : Adonis & Abbey Publishers Ltd |
| Total Pages | : 134 |
| Release | : 2011-07-20 |
| ISBN-10 | : 9781912234172 |
| ISBN-13 | : 1912234173 |
| Rating | : 4/5 (72 Downloads) |
Book Synopsis Practical Insights on Customer Service by : Emmanuel Danstan Chinunda
Book excerpt: Practical Insights On Customer Service offers an African perspective on the thorny question of customer care. It challenges readers to reflect on the current challenges in Africa and how effective customer care can help to unlock some of the opportunities available in the continent. It highlights the common problems organizations face in the continent and recommends ways of enhancing the principles of customer service. Written in a reader-friendly language, the book also conscientises the readers and organizations to simple, but often overlooked winning formulae in life-customer service.
