University level text. Some complex problems simply do not have "solutions." The key to being an effective leader is being able to recognize and manage such pro

How do you do two seemingly opposite things at once? How can you be candid and diplomatic, provide structure and flexibility, keep things stable and lead change

Move from entrenched differences to common goals! All too often, education initiatives collapse because leaders fail to learn from the concerns of those charged

Congregations often find themselves in power struggles over two opposing views. People on both sides believe strongly that they are right. They also assume that

What do you do when you are coaching someone who has problems that are unsolvable and unavoidable? This resource skillfully brings together Polarity Management