Outside the Bubble

Book excerpt: Drawing on an original study of internet users across nine Western democracies, Outside the Bubble offers an unprecedented look at the effects of social media on democratic participation. The book reveals that, for most users, social media do not constitute echo chambers where people only hear what they want to hear. Instead, these platforms facilitate accidental encounters with news and exposure to electoral mobilization. While social media may contributeto many societal problems, they can help address at least two important democratic ills: citizens' apathy towards politics, and inequalities between those who choose to exercise their voice and those who remain silent.