Managing Patients' Organizations to Improve Healthcare: Emerging Research and Opportunities

Book excerpt: In the last decades, the importance of performance management in healthcare organizations has progressively increased. Patient organizations can play a strategic role by providing peer support and education, filling service provision gaps within public healthcare. As experts of their own pathologies, organized patients can aid research and development projects and provide the policymakers with input from the patients’ perspectives. Despite these advantages, patient organizations still face criticalities including low political attention at a national and peripheral level, scarce management skills, planning, control, fundraising, and professionalism. Managing Patients' Organizations to Improve Healthcare: Emerging Research and Opportunities delivers emerging research that raises awareness about the contribution of patient organizations in the healthcare process within regulatory authorities, public, and healthcare managers and improves patients’ managerial and healthcare professional skills for more efficient and effective processes of care. Featuring coverage on a broad range of topics such as organizational management, patient value, and quality healthcare, this book is ideally designed for policymakers, healthcare administrators, medical practitioners, researchers, academicians, students, and industry professionals seeking current research on public policy management and healthcare management.