Managing Britannia

Book excerpt: For more than thirty years the solution to all Britain's problems has been better management. As a result management schools dominate higher education and managers are at work everywhere developing ‘strategies' and ‘systems’ and quantifying ‘outcomes’. There are now more managers on the rail network than train drivers, yet the benefits of modern management of railways, schools, hospitals and universities are elusive. This is because ‘management’ does not exist—the academic study of ‘management science’ and the assumption that there are universal management skills are bogus. This book shows how modern management practices have all but destroyed politics, education, culture and religion—modern management is the cause of our national malaise.