Information technology governance practices and inhibitors in South African private and public health care

Book excerpt: As organisations continue to invest capital heavily in Information Technology (IT), effective corporate governance of IT, normally termed 'IT governance' is critical to ensuring that IT spending leads to the fulfilment of organisational goals and the delivery of expected value. These changes in the business and IT operating environment require new and improved IT governance practices for implementation. The objective of this book is to determine IT governance drivers, IT governance practices and its inhibitors in private and public health care in South Africa. In this book, exploratory mixed methods with important IT and business decision-makers in the form of semi-structured interviews and an online survey questionnaires are used. The book makes original contributions to the IT governance and health care literature.