"In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substa

From the Preface: Collectively, the chapters in this book address application domains including inpatient and outpatient services, public health networks, suppl

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations

Operations management is increasingly a critical skill needed in today’s health care leader. Managing your organization’s complex interdisciplinary processe