Exam Room Communication [electronic Resource] : Staff Training Program
Download or Read eBook Exam Room Communication [electronic Resource] : Staff Training Program PDF written by Lifelearn (Association) and published by Guelph, Ont. : Lifelearn. This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle.
| Author | : Lifelearn (Association) |
| Publisher | : Guelph, Ont. : Lifelearn |
| Total Pages | : |
| Release | : 2004 |
| ISBN-10 | : 1896985521 |
| ISBN-13 | : 9781896985527 |
| Rating | : 4/5 (21 Downloads) |
Book Synopsis Exam Room Communication [electronic Resource] : Staff Training Program by : Lifelearn (Association)
Book excerpt: Challenges veterinary technicians to re-think their exam room routine and transform it to a client-centered approach. Teaches them to recognize and adapt to different client communication styles and teaches effective communication techniques that will help clients understand and commit to recommendations. Provides tools for setting smart goals to improve exam room communication.
