Emotional Labor and Crisis Response
Download or Read eBook Emotional Labor and Crisis Response PDF written by Sharon H. Mastracci and published by Routledge. This book was released on 2014-12-18 with total page 201 pages. Available in PDF, EPUB and Kindle.
Author | : Sharon H. Mastracci |
Publisher | : Routledge |
Total Pages | : 201 |
Release | : 2014-12-18 |
ISBN-10 | : 9781317472124 |
ISBN-13 | : 1317472128 |
Rating | : 4/5 (24 Downloads) |
Book Synopsis Emotional Labor and Crisis Response by : Sharon H. Mastracci
Book excerpt: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.