Emotional Intelligence for Funeral Directors

Book excerpt: Working as a funeral director can be a very stressful career. Not only are there time demands and heavy work loads, but funeral directors must deal both with preparing the deceased for their funeral and handling and caring for their grieving loved ones. Juggling all these tasks may account for why some claim that 50% of funeral directors are leaving the profession within their first five years. Why are so many funeral directors' burning out, and what can be done to minimize the effects of stress? Melanie Carr reveals that the secret may lie in emotional intelligence. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share her key findings on the relationship between emotional intelligence and occupational stress. Some of the key takeaways you'll learn include: *What are the key components of Emotional Intelligence * How gender affects Emotional Intelligence * How age affects Emotional Intelligence * How Emotional Intelligence affects one's occupational stress * How you can improve your Emotional Intelligence This is a must-read for any Funeral Director! Whether you are experiencing stress or burnout currently, or you just want to improve your skill-set, this book will help you gain a better understanding of work stressors and how to overcome them.