Designing the Best Call Center for Your Business
Download or Read eBook Designing the Best Call Center for Your Business PDF written by Brendan Read and published by CRC Press. This book was released on 2005-01-02 with total page 315 pages. Available in PDF, EPUB and Kindle.
| Author | : Brendan Read |
| Publisher | : CRC Press |
| Total Pages | : 315 |
| Release | : 2005-01-02 |
| ISBN-10 | : 9781040159194 |
| ISBN-13 | : 1040159192 |
| Rating | : 4/5 (94 Downloads) |
Book Synopsis Designing the Best Call Center for Your Business by : Brendan Read
Book excerpt: Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
