Continual service improvement
Download or Read eBook Continual service improvement PDF written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 240 pages. Available in PDF, EPUB and Kindle.
| Author | : |
| Publisher | : The Stationery Office |
| Total Pages | : 240 |
| Release | : 2007-05-30 |
| ISBN-10 | : 9780113310494 |
| ISBN-13 | : 0113310498 |
| Rating | : 4/5 (94 Downloads) |
Book Synopsis Continual service improvement by :
Book excerpt: This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
