An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time

The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication

This concise and flexible core textbook integrates a design thinking approach, rhetorical strategies, and a global perspective to help students succeed as techn

Outlines how to listen effectively, ask productive questions, write clearly, help groups function efficiently and train staff in the above skills.