Aim High

Book excerpt: Dysfunction abounds in America in so many ways, from continuous turbulent change in the business environment, to a US federal government polarized by an inability to compromise and fulfill its historic missions, to personal levels where even deeper and darker levels of dysfunction reside within our colleagues, families, friends, and ourselves. Can any of us survive and thrive against such a backdrop of unsettledness and anxiety? Deborah Lee James wants to help us try. As the 23rd Secretary and the “CEO” of the male-dominated US Air Force (only the second woman to lead a US military service), Secretary Deborah Lee James led a force of 660,000 people and managed a $139 billion budget—larger than the GDP of more than 120 countries. In the midst of unprecedented political dysfunction in Washington, she faced down enormous challenges, including preparing military women and men to fight terror in the Middle East, combatting sexual assault in the military, and responding to a crisis in the nuclear enterprise. In Aim High: Chart Your Course and Find Success, Deborah James shares her personal and professional challenges, outcomes, strategies for success, and the problem-solving principles she used to overcome the daunting pressures, threats, and challenges that come with rising to the top of the US Armed Forces. As a supplement to her storytelling, Bain and Company, a top-tier management consulting firm, offers research and statistics that prove James’ insights have widespread impact. The book offers an insider’s view on how things really work in Washington—and how the author’s five-step, repeatable problem-solving approach can work in any walk of life. As a mother and wife, Deborah James carried her insights and problem-solving skills home. For women in similar circumstances, her story will provide a powerful guidebook for excelling in both public and private life, and ensuring that their battles can be won and their challenges overcome.