In this new, updated edition of Advanced Negotiation and Mediation Theory and Practice, Paul Zwier and Thomas Guernsey present a strategic planning and integrat

Mediation Theory and Practice, Third Edition introduces you to the process of mediation by using practical examples that show you how to better manage conflicts

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an ag

"The past several years have witnessed a dramatic increase in the study and practice of negotiation. Through our association with Negotiation Journal and the Pr

This book presents a series of essays by I. William Zartman outlining the evolution of the key concepts required for the study of negotiation and conflict manag