Your Customers' Perception of Quality
Download or Read eBook Your Customers' Perception of Quality PDF written by Baboo Kureemun and published by CRC Press. This book was released on 2011-04-25 with total page 216 pages. Available in PDF, EPUB and Kindle.
| Author | : Baboo Kureemun |
| Publisher | : CRC Press |
| Total Pages | : 216 |
| Release | : 2011-04-25 |
| ISBN-10 | : 9781439891230 |
| ISBN-13 | : 1439891230 |
| Rating | : 4/5 (30 Downloads) |
Book Synopsis Your Customers' Perception of Quality by : Baboo Kureemun
Book excerpt: Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look
