Writing and Speaking for Business

Book excerpt: "Writing and Speaking for Business" covers all the fundamentals of business communication skills from management communication, collaborative writing, and document design to social skills, networking, and etiquette. Effective communication skills are critical in business. People in all organizations exchange millions of emails, telephone calls, letters, proposals, and reports each day. They are involved in countless fact-to-face interviews and meetings, hallway conversations, and presentations, and each of these messages must be clear and accurate. Communication proficiency can affect one's chances for getting hired or promoted, and are an integral part of success in the business world. Because effective communication is important at all levels in business organizations, anyone from the mail room to the board room can benefit from the principles and direction in "Writing and Speaking for Business"