This open access book provides a glimpse into the Japanese management technique known as “Kaizen,” and the ways it has been disseminated around the developi

This open access book provides a glimpse into the Japanese management technique known as "Kaizen," and the ways it has been disseminated around the developing w

The Wall Street Journal bestseller—a Financial Times Business Book of the Month and named by The Washington Post as “One of the 11 Leadership Books to Read

What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emot