Transforming Quality Organizations

Book excerpt: Is your Quality organization holding your business back? Is regulatory compliance seen as more important than product or service quality? Do you feel the needs of your customers are lost in a sea of regulations? Transforming Quality Organizations: A Practical Guide questions whether the current approach to managing quality is fit for purpose and, using the latest organizational thinking provides fresh, practical ways to balance a quality system to: Manage risk for better patient, customer, regulator, and stockholder outcomes. Achieve balance between ensuring compliance and supporting innovation. Transform your Quality organization through a roadmap of change. Applicable to all businesses where quality is paramount, the content is based on practical experience of executing transformational change in the healthcare sector resulting in: Product recall rates cut by 50%. Product development cycle-times cut by 50%. Significant cost savings in quality system execution. This book is invaluable for business leaders who want to transform their Quality organization and increase the value it delivers for their business.