Total Quality Service
Download or Read eBook Total Quality Service PDF written by Sheila Kessler and published by Irwin Professional Publishing. This book was released on 1995 with total page 184 pages. Available in PDF, EPUB and Kindle.
| Author | : Sheila Kessler |
| Publisher | : Irwin Professional Publishing |
| Total Pages | : 184 |
| Release | : 1995 |
| ISBN-10 | : UOM:39015038415389 |
| ISBN-13 | : |
| Rating | : 4/5 (89 Downloads) |
Book Synopsis Total Quality Service by : Sheila Kessler
Book excerpt: This easy, step-by-step approach to implementing a quality program in the service industry walks the reader through beginning a quality effort and defines each process or tool. Supported by examples and success stories from Baldrige Award winners and hopefuls, the book highlights critical concepts.
