The Definitive Work on Six Sigma—Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain t

Real executives talk about how Six Sigma changed their organizations for the better Backed by the real-world experience of executives who successfully implement

An implementation blueprint for SIX SIGMA! "The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business plannin

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi

Updating the tools, principles, and methods presented in the bestselling first edition, this updated edition explains how to implement the authors proven improv