The Quality Infrastructure
Download or Read eBook The Quality Infrastructure PDF written by Sarah Anne Murphy and published by American Library Association. This book was released on 2013-11-04 with total page 270 pages. Available in PDF, EPUB and Kindle.
Author | : Sarah Anne Murphy |
Publisher | : American Library Association |
Total Pages | : 270 |
Release | : 2013-11-04 |
ISBN-10 | : 9780838994955 |
ISBN-13 | : 0838994954 |
Rating | : 4/5 (55 Downloads) |
Book Synopsis The Quality Infrastructure by : Sarah Anne Murphy
Book excerpt: Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.