The Quality Infrastructure

Download or Read eBook The Quality Infrastructure PDF written by Sarah Anne Murphy and published by American Library Association. This book was released on 2013-11-04 with total page 270 pages. Available in PDF, EPUB and Kindle.

Author	: Sarah Anne Murphy
Publisher	: American Library Association
Total Pages	: 270
Release	: 2013-11-04
ISBN-10	: 9780838994955
ISBN-13	: 0838994954
Rating	: 4/5 (55 Downloads)

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Book Synopsis The Quality Infrastructure by : Sarah Anne Murphy

Book excerpt: Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.

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The Quality Infrastructure

Authors: Sarah Anne Murphy

Categories: Language Arts & Disciplines

Type: BOOK - Published: 2013-11-04 - Publisher: American Library Association

DOWNLOAD EBOOK

Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a pr