The Manager's Pocket Guide to Performance Management

Book excerpt: Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for determining current performance levels and establishing desired performance levels. This handy reference will show managers how to: Analyze the performance of individual employees Pinpoint the gaps in performance and determine what's causing those gaps Develop practical strategies for maximizing performance Get the most from your training dollars and ensure that training is successful Give recognition of an employee's achievements Evaluate whether or not employees are using what they've learned Contents Identifying Employee Development Needs A Systems Approach to Performance Enhancement Fostering a Learning Organization Analyzing Employee Performance Identifying Causes of Performance Gaps Selecting Non-Training and Training Strategies Managing Training Resources Promoting Training Transfer Evaluating Training Outcomes