The Magic of Empathy Theory and Practice

Book excerpt: So many of our relationships—including those most important to us are complicated by not listening: we are eager to speak, we talk over each other, or we unintentionally disregard the inner experiences of others. This is most notable in the working world, where a gap exists between professional efficiency and true human connection. In this heart-warming and radically honest book, Dr. Nicole identifies the remedy for resolving the pain and distance caused by miscommunication: empathy. Empathy, the ability to recognize and make space for another’s emotions without judgment, is both an action and a choice. Discovering the power of empathy to heal and create connections dramatically improved Dr. Nicole’s life, both as a mother and a doctor.The initial chapters demystify the theory of communication, focusing on empathy in theory and practice. Dr. Nicole also shares numerous powerful stories from her own life and career that reveal how empathy has led to authentic connections and long-term healing. Lastly, she provides the reader with proven exercises that will allow you to practice listening without judgment, responding with wisdom, and speaking from the heart. Such communication skills will open the doors to moments of pure magic in your life.Foreword by Ruth Vachon, President and CEO of the Quebec Business Women’s Network.