The Leadership Toolbox: 14 Strategies that Build a Chain Reaction of Success

Book excerpt: Imagine a business environment where front-line employees are highly engaged and take pride in the success of the company, current leaders have time to mentor their own replacements, and process improvements are implemented quickly before gaps affect the bottom line. The Leadership Toolbox offers readers a proven systematic process for helping employees and business leaders quickly increase leadership skills, while implementing solutions that impact their revenue and bottom line. Vetted by thousands of employees, these fun and engaging practical strategies have consistently resulted in quantifiable outcomes for organizations, and in much shorter periods of time than anyone thought possible. Vicki Brackett designed these tools for easy implementation within virtually any organization-from small start-ups to Fortune 100 multinational companies, encouraging authentic inclusion that drives dramatic results. With engaging narratives and real-life case studies, The Leadership Toolbox illustrates how these small building blocks can be used separately or together to cause a chain reaction of success within any organization. "Turned a site from complete failure into a success delivering some star metrics." - Kevin B., VP Global Accounts "Gave us the direction we needed to be successful and a competitive advantage in the marketplace." - Jackie M., Director, National Company "Helped us adapt our processes, increasing contact rates and ultimately sales revenue." - Laurie L, VP of National company