How to Manage the IT Helpdesk
Download or Read eBook How to Manage the IT Helpdesk PDF written by Noel Bruton and published by Routledge. This book was released on 2002 with total page 374 pages. Available in PDF, EPUB and Kindle.
| Author | : Noel Bruton |
| Publisher | : Routledge |
| Total Pages | : 374 |
| Release | : 2002 |
| ISBN-10 | : 9780750649018 |
| ISBN-13 | : 0750649011 |
| Rating | : 4/5 (18 Downloads) |
Book Synopsis How to Manage the IT Helpdesk by : Noel Bruton
Book excerpt: The result of over 15 years of practical experience, this volume offers tools for measuring IT help desk productivity and features ten steps for successful support, demonstrating successes and failures through real life case studies.
