The Healthcare Quality Handbook

Book excerpt: * Is revised each year to provide the most current information available for those seeking a comprehensive look at the field of healthcare quality and/or preparing for CPHQ Certification. * Covers topics in the revised CPHQ Exam Content Outline. * Is the only resource that covers the entire CPHQ Exam Content Outline and includes Study Questions. * Contains 900 pages in eight chapters, each with a detailed Table of Contents: Healthcare Quality Concepts, Strategic Leadership, Quality Systems Management, Performance Improvement Processes, Information Management, People Management, Standards and Surveys, and U.S. Programs and Legislation. (see below for more detailed content outline) * Includes more than 375 Study Questions, divided by chapter. * Comes in a tabbed, two-inch D-ring binder for convenient use as an ongoing resource.