Worldwide, postal operators have been slow to address the threats from and opportunities created by electronic competition. The European Commission and member s

This book addresses major issues facing postal and delivery services throughout the world. Worldwide, there is currently a considerable amount of interest in po

Providing a coherent and multidisciplinary approach to digitalization, this Modern Guide aims to systematize how the digitalization process affects infrastructu

The book addresses the most recent challenges faced by the postal and delivery sector. This book includes original essays by prominent researchers and practitio

In recent years, the postal sector has undergone radical changes, which have primarily been driven by operational and technological developments. Not only has t