Whether you work in the corporate world, a nonprofit organization, or the government sector, you likely face the need to work with others to solve problems and

Whether you work in the corporate world, a nonprofit organization, or the government sector, you likely face the need to work with others to solve problems and

Real organizational change isn't brought about by decree, pressure, permission, or even persuasion. Sustained change comes when people are passionately and pers

This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written s