The Complete Guide to Transforming the Patient Experience Gary Adamson; Sonia Rhodes Create exceptional healthcare experiences that improve market share. The pa

“This book came at the perfect time… The information is very helpful, and it’s just nice to know so many others have similar challenges.” Trenda Ray, Ph

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we c

Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce pe

In the rapidly evolving world of healthcare, Artificial Intelligence (AI) stands at the forefront, heralding a new era of precision, efficiency, and patient-cen