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Type: BOOK - Published: 2008-09-01 - Publisher: Intelligent Enterprise
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Simpson focuses squarely on one of the most challenging aspects of running a successful I.T. Drawing upon MSP University's experience in helping partners across
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Type: BOOK - Published: 2006-02-02 - Publisher: John Wiley & Sons
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With
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Pages: 404
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Type: BOOK - Published: 2001 - Publisher: The Stationery Office
Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - S
Language: en
Pages: 326
Pages: 326
Type: BOOK - Published: 2015-08-14 - Publisher: Quality Press
This book focuses on complex services, that is, services embodying the knowledge and capabilities of professionals, sought because of the clientÂ’s lack of know