Telling the Success Story

Book excerpt: In Telling the Success Story, Pamela Benoit analyzes the success story as a delicate interpersonal accomplishment that involves balancing complimenting, bragging, modesty, and self-enhancement. She argues that success stories are self-presentations that are fundamental to interpersonal communication. This discourse involves the negotiation of personal identities and affects relational outcomes. It is important for individuals, businesses, and other organizations to create a favorable impression when they describe their successes. Although scholars have given considerable attention to defensive impression management in descriptions of accounts for undesirable events, this is the first book to systematically examine discourse about desirable personal events. The success stories of Nobel Prize winners, athletes, and Mary Kay consultants offer an enticing invitation to explore the practical accomplishment of success narratives and provides a model for other analyses of intricate interpersonal accomplishments.