Systems Thinking

Book excerpt: Systems Thinking, Third Edition combines systems theory and interactive design to provide an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. This new edition has been updated to include all new chapters on self-organizing systems as well as holistic, operational, and design thinking. The book covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website is available at interactdesign.com. This volume is ideal for senior executives as well as for chief information/operating officers and other executives charged with systems management and process improvement. It may also be a helpful resource for IT/MBA students and academics. - Four NEW chapters on self-organizing systems, holistic thinking, operational thinking, and design thinking - Covers the recent crises in financial systems and job markets globally, the housing bubble, and the environment, assessing their impact on systems thinking - Companion website to accompany the book is available at interactdesign.com