Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on p

Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? Evalu

New Public Management and the Reform of Education addresses complex and dynamic changes to public services by focusing on new public management as a major shape

Explores public sector reform from a strategic management perspective. The authors whose work is presented in this book examine seven strategies for public mana

Many countries are still struggling to adapt to the broad and unexpected effects of modernization initiatives. As changes take shape, governments are challenged