Related Books
Language: en
Pages: 272
Pages: 272
Type: BOOK - Published: 2020-06-02 - Publisher:
In the 21st century, businesses are increasingly faced with complex, "wicked" problems--challenges with social and environmental dimensions they cannot solve on
Language: en
Pages: 159
Pages: 159
Type: BOOK - Published: 2021-12-07 - Publisher: Harvard Business Press
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net
Language: en
Pages: 326
Pages: 326
Type: BOOK - Published: 2022-02-08 - Publisher: HarperCollins
Thinkers50 Top 10 Best New Management Books for 2022 A distinguished Harvard Business School professor offers a compelling reassessment and defense of purpose a
Language: en
Pages: 260
Pages: 260
Type: BOOK - Published: 1995-12-31 - Publisher: Berrett-Koehler Publishers
Effective customer partnership creates customers who return in good times and in bad, customers who say, "I wouldn't go anywhere else". Using real-world example
Language: en
Pages: 305
Pages: 305
Type: BOOK - Published: 2024-03-26 - Publisher: MIT Press
How organizations can foster diversity, equity, and inclusion: taking action to address and prevent workplace bias while centering women of color. Few would dis