Managing Remote Staff

Book excerpt: Managing Remote Staff: Capitalize on Work-from-Home Productivity offers small businesses -- and managers in businesses of any size -- practical advice, strategies and case studies for managing employees who are out of sight, but NOT out of mind. Managing remote workers is nothing new, but its prevalence has been impacted significantly by COVID-19. Many small businesses and managers are struggling to adapt to the new challenges they face while maintaining productivity, staff engagement, customer satisfaction and a healthy bottom line. This book addresses the myths, misconceptions, pros and cons of remote work for both employers and employees and offers guidance on the attributes of successful remote workers, establishing policies and procedures for remote work, training (employees and managers) and effective management practices with an emphasis on communication.