ITIL V3 Planning to Implement Service Management
Download or Read eBook ITIL V3 Planning to Implement Service Management PDF written by Colin Rudd and published by The Stationery Office. This book was released on 2010 with total page 336 pages. Available in PDF, EPUB and Kindle.
| Author | : Colin Rudd |
| Publisher | : The Stationery Office |
| Total Pages | : 336 |
| Release | : 2010 |
| ISBN-10 | : 0113311095 |
| ISBN-13 | : 9780113311095 |
| Rating | : 4/5 (95 Downloads) |
Book Synopsis ITIL V3 Planning to Implement Service Management by : Colin Rudd
Book excerpt: This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.
